Normally, if your webcam driver or fingerprint device driver is outdated or corrupted, Microsoft Hello won’t work as before, either you are swiping face or using fingerprint to log in. So it is a necessity to know exactly whether your PC supports Windows Hello setup.ġ: Update Camera and Fingerprint Device Driversģ: Enable Windows Biometric in Group Policyĥ: Improve Windows Hello Recognition Solution 1: Update Camera and Fingerprint Device Drivers Only such laptops or Surfaces like HP Spectre x360, Dell 2-in-1, ASUS ZenBook Flip UX360 are capable of letting users swipe into Windows 10 with face login or fingerprint reader. To make things easier, you need to know that not all PCs are supportive of Windows Hello.
Attempt to use some methods to handle this Windows hello laptops or desktops or Surface error. No matter what your Windows hello setup not working issue is, the incompatible camera leading to no facial recognition or Windows Hello disappeared in Windows 10. Related: How to Remove Login Password on Windows 10 How to Fix Windows Hello Not Working on Windows 10? Now try to retrieve this sign-in option back to Windows 10 and then set up it. It will be troublesome if the Windows Hello failed to work or missed after the Creators Updates. The other one is the persons who possess the keyboard with fingerprint ID, with which users can start the PC with just a touch. In this way, boot the computer without entering the password. The one is the users who have front-facing infrared (IR) camera to recognize your face.
The Windows facial recognition tool is used mainly by two kinds of people. And it is also safer than common sign-in options as only with your face or fingerprint can the PC be started. But recently numerous users reported that Windows Hello stopped working after Creators Update or Windows Hello could not turn on camera on Windows 10 suddenly.īefore you manage to fix the Windows Hello missing or unavailable issue for your Surface Pro 6, Surface Book or HP Spectre, HP, Dell, etc., you must have the basic understanding of this Microsoft face or fingerprint reader.ĥ Ways to Fix Windows Hello Not Working on Windows 10 What is Microsoft Hello in Windows 10?ĭesigned for the sake of convenience in logging on to Windows 10, Windows hello allows users to sign in by face recognition and touching without using the long Pin password or login password. Windows Hello enables you to use fingerprint or face to log into Windows 10.
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